Shipping
Policy
SHIPPING & HANDLING
Estimated U.S. shipping times: Most of our coaster sets, journals, pins, and tealight holders are shipped within 2-3 days; 7-10 days for built quilt furniture pieces. For open edition prints, please allow up to 2-3 weeks for shipping. We ship via UPS for order over 2 pounds and USPS for order under 2 pounds. For international shipping, if you need your shipment expedited, or if you would like your artwork insured, please email us at hello@builtquilt.com
Returns
We gladly accept returns and exchanges if you are not happy with your order.
Contact us within: 14 days of delivery
Ship items back within: 30 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Built Quilt is not responsible for undelivered returns.
Customer Service
If you have any questions, concerns, feedback, exclamations, or proclamations to share with us about your order, feel free to reach out to us! We will respond within 1-2 days (probably even sooner!) and look to resolve any issue as best we can.
We can also be reached via phone calls: +1 310 351 0901.